Reference

ink789 Privacy Policy for Indonesia Accounts

ink789 Privacy Policy shows how we handle the account details connected with DANA, OVO, GoPay and QRIS, so you can make a clear choice before opening access.

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ink789 ink789 Privacy Policy for Indonesia Accounts
CONTACT ROUTES

Where To Ask About Privacy Policy

A direct support route helps when you need a copy, correction or explanation under our Privacy Policy. From your account, open the support contact path and include the phone number on file plus the relevant wallet reference, while leaving out any wallet password or one-time code. If you reach us from Makassar or another Indonesian location, the same request path applies, and we may ask for account verification before discussing personal records.

Team online

Account contact

Use the signed-in support path for a data request. We compare your phone verification details before discussing account records or changing contact information.

Wallet receipt

Attach the DANA, OVO, GoPay or QRIS reference when a record looks wrong. We use that reference to locate the matching payment status.

Access concern

If a login or device session raises a privacy concern, tell us the device type and approximate time. We can check the session trail without requesting your wallet password.

HANDLING DETAILS

How ink789 Handles Account Data

We keep the Privacy Policy practical by linking each data use to an account action you can recognise.

Account records

We store the phone and verification details needed to connect your account with its access history. You can ask us to correct an inaccurate contact detail through support.

Wallet matching

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match payment status. We use these records for reconciliation and account assistance.

Cookie controls

Cookies can keep your session and selected preferences available between pages. Your browser settings can restrict them, although some account steps may then need to be repeated.

Device checks

We may record device and browser signals when a new phone or desktop opens the account. This helps us examine unusual sessions without storing your wallet password.

Retention period

We retain records only while they support account service, payment reconciliation, disputes or legal duties. When a record is no longer needed, our handling process removes or de-identifies it.

Change requests

Send a correction, access or deletion request through signed-in support. We verify that you control the account, explain any necessary exception, and confirm the next step.

Privacy Policy Questions Before Account Access

These Privacy Policy answers focus on the checks you may make before opening an account or connecting an Indonesian wallet. We keep the wording tied to real account steps, including phone verification, QRIS references, device sessions and requests sent through support. If your question is not covered, use the account contact route and include only the details needed to locate your record.

It covers account details, phone verification, device signals, cookies, payment references and support requests linked to your access. It also explains retention, correction requests and the limits that depend on local law.

No. We use transaction references and status details from DANA or QRIS to match an account action. Do not send wallet passwords or one-time codes through support or any account message.

Phone verification helps connect you with the correct account before access and before we discuss personal records. It also reduces the chance that another person can request changes using only a wallet reference.

Yes, send an access request through the signed-in support path. We verify account control, gather the relevant account and payment records, then explain what can be supplied under local requirements.

Contact support with your account phone number and the OVO or GoPay transaction reference. We compare the reference with the recorded status and correct eligible account details after verification.

Cookies may preserve your session and selected settings when you move between mobile pages. Browser controls can restrict them, but signing in again or repeating a preference step may be necessary.

You can submit a deletion request through account support. We verify your identity and assess records needed for disputes, payment reconciliation or legal duties; access and eligibility depend on local law.

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